Sandy Straits Pest Control

Sandy Straits Pest Control is a locally-owned and operated pest control business based in Pialba, Hervey Bay. It has served the Fraser Coast and Wide Bay-Burnett for over 25 years, servicing Hervey Bay, Maryborough, Bundaberg and surrounding areas. The business provides termite and pest control services for residential and commercial clients. General pest treatments target cockroaches, spiders, ants and silverfish, while termite services include timber pest inspections, chemical barrier treatments, baiting and monitoring. Thermal imaging camera FLIR E6 and Termatrac T3i are used for timber pest inspections. Pre-construction termite services include FMC HomeGuard, Reticulation and Sentricon Baiting.

Pre-purchase inspections and annual inspections for Bayer Protection Warranty renewal are offered. Additional services include flea, spider and cockroach treatments, rat and mice baiting, and ant treatments. Treatments are safe for people with allergies and pets. General pest technicians are Timber Pest Accredited (Cert III), and pre-construction technicians are licensed and accredited to install physical termite management systems. The business services over 120 builders for pre-construction and over 100 real estate agencies for managed properties, conducting over 4,500 termite inspections, treatments, and pest control services annually.

In Hervey Bay and the surrounding district, Sandy Straits Pest Control has built a following among homeowners needing termite and general pest work. Reviewers repeatedly single out David, Chris and the wider technician team for arriving when they said they would and for walking customers through each stage of the treatment before any work began.

A number of customers describe the communication as a standout, from tracking a technician's arrival in a gated community to the follow-up after a job was finished. The care shown to pets and the respect for occupied homes come up often, as does the thoroughness of the coverage achieved around architraves and lower floor areas. When ants returned after an earlier visit, the company organised a respray without hesitation, a response that customers felt reflected a fair approach to pricing and service.

Reviewers also mention the professionalism and presentation of staff, the speed with which bookings were handled, and the quality of advice given on termite and pest issues. The office team is described as responsive and well organised, keeping the workload running smoothly. Fair rates and a clear explanation of products used round out the praise, with termite and ant treatments closing many accounts.