Rodent infestations resolved under a monthly home protection plan feature in reviews of Flick Pest Control's Adelaide branch, alongside general pest sprays. Technicians Daniel Bellini and Matt Maynard are named for resolving issues within a couple of days and for working carefully around pets in the home. One reviewer specifically praises technician Corey for handling a feral cat problem, a job outside the more usual insect and rodent work described elsewhere.
Reviews
4.5 / 5 · 425 totalFlick is a scam. We signed up for their top-tier Gold Plan on a monthly subscription about six months ago because we were told we could cancel at any time. Unfortunately, their customer service has been terrible. Every time we call, they promise someone will call us back, but no one ever does. We recently contacted them to cancel our subscription because we’re unhappy with the service. They told us we could cancel, but we would still have to pay for the remaining months until we reach a total of 12 months. That’s completely different from what we were told when we signed up. It’s misleading, unfair, and extremely frustrating. I would never recommend this company to anyone.
Wonderful experience from the very first phone call. I rang up needing a rodent service ASAP. After moving into our home we have had rodent infestation. I called the office and they were very accommodating and were able to fit me in the next day for my service. They explained everything step by step from what will happen during the service, what to expect after the service and the warranty that comes with my service. I decided to go with a Home Protection Plan and a rodent add on so I could pay monthly instead of paying upfront (Great idea) . My kids and myself can now sleep at night and not hear the rats having a party in the roof and walls. Technician was fantastic. I can not fault the company at all. So happy. Thank you so much.
Trying to contact the admin/accounts team for the last few months has been incredibly frustrating. MANY emails and phone calls have been made to update invoice details to the correct business so that invoices can be paid and not one person has been able to help (no one even answers the phone or responds), yet emails come in every single week about the outstanding account. It has been an incredibly large waste of our time trying to deal with this. Terrible customer service.
I'm a bit disgusted, to be honest. Darren was fantastic when he came out and treated the cockroaches for us. He did a great job; I haven't seen many since. I was clearly told both treatments would be $355, and that was my quote. Well, come to find out, the lady who gave me the quote isn't there anymore, and now they're trying to charge me $355 for each treatment. That's a bit misleading. I will find another company to cover the other treatment.
Great experience ever! Daniel Bellini and all staff are phenomenal! Highly professional and efficiently, sort out my pest issue in two day. Highly recommend!
Had been a customer for many years, however have now cancelled simply due to unreliability of turning up when promised, which is really important to us as. Customer service were very friendly and helpful, but in the end we just couldn’t rely on it.
Great customer service from Flick Pest Control. They really listen to customer concerns and address any issues properly. The technicians are professional, thorough, and clearly know what they’re doing. Happy with the service.