Technicians from Dawson's Australia are described going beyond the basic scope of a Melbourne pest job, in one case sealing entry points around a house after treating a mouse problem rather than leaving that task undone. Reviewers frequently mention staff walking the property to point out where pests could be getting in and explaining which areas were treated. Several reviews single out the unhurried, friendly manner of technicians even on straightforward house inspections.
Reviews
4.7 / 5 · 2010 totalThank you to Ken, who sprayed the house, for his professionalism, focus on the problem and advice. It was quick and easy. He showed confidence in the products used and his ability to eliminate the pest problem. Thank you. The customer service team were very helpful and polite.
I highly recommend Lachlan, he was professional, friendly, and knowledgeable from start to finish. He took the time to explain everything clearly and provided outstanding service. It's wonderful to deal with someone who genuinely cares about doing a great job. Thanks for the fantastic service!
⭐⭐⭐⭐⭐ Very happy with the service from Dawson's Australia. The inspection was extremely thorough, and the inspector took the time to explain everything clearly. The report was detailed, professional, and easy to understand. Excellent service from start to finish. Highly recommended!
I recently booked Dawson Pest Control for a house inspection, and I was very impressed with their service. The young technician, Lachlan, was very friendly, polite, professional, knowledgeable, and patient from start to finish. It's great to find a reliable pest control company that provides such excellent customer service. I highly recommend Dawson Pest Control to anyone looking for a trustworthy and professional pest control service.
Very happy with the service provided by Jake - he was very attentive and listened closely to what my teenage son had to say about his discoveries he'd made regarding the house mice issue we were facing. Jake then went above and beyond to seal all the remaining entry points himself, knowing it was above and beyond their scope, that being to spray the wall cavities and roof etc. So far so good. Fingers now crossed the little menaces are gone for good!
I wanted to express my gratitude for the help that Corey and young Lachlan have provided me recently with a suspected bee infestation. They were able to identify and deal with this issue on time, professionally and very capably and all in a customer sympathetic manner, which I considered outstanding. I am rarely compelled to leave reviews as we expect that work should be performed to expectation, but this service was something beyond. Thank you Dawsons, and especially Cory and Lachlan!
Outstanding Service - Highly Recommend Frank! Frank Cutajar from Dawson’s Pest Control provided absolutely exceptional service. He is incredibly well-spoken, highly professional, and an all-around trustworthy technician who instantly puts you at ease. What really set Frank apart was the time he took to educate us, thoroughly explaining his process and walked the property with us to point out potential entry points and giving us advice on how to block them up. He also gave us a very clear, realistic breakdown of what to expect over the next few weeks so there are no surprises. If you want a thorough, knowledgeable, and genuinely kind professional who treats your home (and pets) with respect, ask for Frank. Outstanding customer service!